THE PRODUCT MANAGER'S PLAYBOOK

A curated set of cognitive tools that product managers can leverage to gain strategic clarity throughout the product lifecycle.

thinking

The Map Is Not The Territory

Our mental models and abstractions are not the same as reality itself - maintain awareness of this gap

thinking

Circle of Competence

Focus on domains where you have expertise while being aware of your knowledge boundaries

thinking

First Principles Thinking

Break down complex problems into fundamental truths to find innovative solutions

natural sciences

Relativity

Our perceptions and judgments are shaped by our unique vantage points and frames of reference

natural sciences

Reciprocity

The principle that social interactions are based on giving and receiving in equal measure

natural sciences

Thermodynamics

Understanding how energy, entropy, and order/disorder principles apply to systems and life

systems

Feedback Loops

How system outputs influence inputs, driving cycles of growth or decay in product development

systems

Bottlenecks

Critical constraints that limit system performance, regardless of other improvements

systems

Churn

Balancing user attrition with acquisition to maintain sustainable growth

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